Returned goods
Under what conditions and when you can withdraw from the contract is described in detail in our terms and conditions . Here only the procedure for returning goods and withdrawing from the contract is described.
Do not send us goods on delivery, we are not obliged to accept them this way.
Procedure for withdrawal from the contract and return of goods for CZ
, SK
, HU
1. Fill out electronically the form you will find on our website.
2. Place the box with the sneakers in another box (so-called double box) and wrap it well.
3. Find the nearest Parcel Service (Packeta) pick-up point and give the operator the return code: 99304703.
Note: The customer pays for the shipping back to us, the shipping amount will be automatically deducted from the refund amount according to our price list.
4. Your money will be refunded no later than 14 days after withdrawal from the contract.
Procedure for withdrawal from the contract and return of goods for other countries
Click the link to download a PDF file with return instructions.
PL - return label & instructions
DE - return label & instructions
BE - return label & instructions
BG - return label & instructions
EE - return label & instructions
FR - return label & instructions
HR - return label & instructions
IT - return label & instructions
LT - return label & instructions
LV - return label & instructions
NL - return label & instructions
AT - return label & instructions
RO - return label & instructions
GR - return label & instructions
SI - return label & instructions
ES - return label & instructions
Please note that the goods must be returned to you without any signs of use and in their original packaging. Otherwise, the return may be refused and the goods will be shipped back at your expense.
If you do not wish to use our return shipping services or they are unavailable in your country, you can send the package via a shipping company of your choice to the address we will provide you. In this case, please contact us by email or inbox here on the website.
Packeta shipping fee - will be deducted from the refund amount
|
|
CZ
|
89 CZK / 4 €
|
SK
|
119 CZK / 5 €
|
HU
|
150 CZK / 6 €
|
PL
|
150 CZK / 6.5 €
|
DE
|
200 CZK / 8.5 €
|
BE
|
350 CZK / 15 €
|
BG
|
200 CZK / 8.5 €
|
DK
|
X
|
EE
|
250 CZK / 10.5 €
|
FI
|
X
|
FR
|
200 CZK / € 8.5
|
HR
|
200 CZK / € 8.5
|
IE
|
X
|
IT
|
200 CZK / € 8.5
|
LT
|
200 CZK / € 8.5
|
LV
|
200 CZK / € 8.5
|
LU
|
X
|
NL
|
300 CZK / 12.5 €
|
AT
|
200 CZK / € 8.5
|
RO
|
200 CZK / € 8.5
|
GR
|
200 CZK / € 8.5
|
SI
|
200 CZK / € 8.5
|
EC
|
200 CZK / € 8.5
|
SE
|
X
|
CH
|
X
|