Returned goods

Under what conditions and when you can withdraw from the contract is described in detail in our terms and conditions . Here only the procedure for returning goods and withdrawing from the contract is described.

Do not send us goods on delivery, we are not obliged to accept them this way.

Procedure for withdrawal from the contract and return of goods for CZ 🇨🇿 , SK 🇸🇰 , HU 🇭🇺

1. Fill out electronically the form you will find on our website.

2. Place the box with the sneakers in another box (so-called double box) and wrap it well.

3. Find the nearest Parcel Service (Packeta) pick-up point and give the operator the return code: 99304703.

Note: The customer pays for the shipping back to us, the shipping amount will be automatically deducted from the refund amount according to our price list.

4. Your money will be refunded no later than 14 days after withdrawal from the contract.

Procedure for withdrawal from the contract and return of goods for other countries 🇪🇺

Click the link to download a PDF file with return instructions.

PL - return label & instructions

DE - return label & instructions

BE - return label & instructions

BG - return label & instructions

EE - return label & instructions

FR - return label & instructions

HR - return label & instructions

IT - return label & instructions

LT - return label & instructions

LV - return label & instructions

NL - return label & instructions

AT - return label & instructions

RO - return label & instructions

GR - return label & instructions

SI - return label & instructions

ES - return label & instructions

Please note that the goods must be returned to you without any signs of use and in their original packaging. Otherwise, the return may be refused and the goods will be shipped back at your expense.

If you do not wish to use our return shipping services or they are unavailable in your country, you can send the package via a shipping company of your choice to the address we will provide you. In this case, please contact us by email or inbox here on the website.
Packeta shipping fee - will be deducted from the refund amount
CZ
89 CZK / 4
SK
119 CZK / 5
HU
150 CZK / 6
PL
150 CZK / 6.5
DE
200 CZK / 8.5
BE
350 CZK / 15
BG
200 CZK / 8.5
DK
X
EE
250 CZK / 10.5
FI
X
FR
200 CZK / 8.5
HR
200 CZK / 8.5
IE
X
IT
200 CZK / 8.5
LT
200 CZK / 8.5
LV
200 CZK / 8.5
LU
X
NL
300 CZK / 12.5
AT
200 CZK / 8.5
RO
200 CZK / 8.5
GR
200 CZK / 8.5
SI
200 CZK / 8.5
EC
200 CZK / 8.5
SE
X
CH
X